Crypto investment platform Mudrex has launched a revamped version of its flagship loyalty program, Mudrex Alpha, featuring a new six-tier system that offers some of the lowest trading fees in India—starting at just 0.03% for Futures and 0.12% for Spot trades.
With the new Alpha upgrade, the firm aims to build long-term value by rewarding active market participants and growing a strong user community.
Mudrex Aims At Active Userbase Expansion Rather Than Short-Term Profit
Mudrex shifts focus to expanding its active userbase, prioritizing long-term growth and engagement over short-term profit gains.
In an exclusive interview with UnoCrypto, Edul Patel, Co-founder and CEO of Mudrex said, “We believe that building an active user base and enabling them with the right tools and education could be the best way to help form a mature crypto industry in the country, rather than focusing on short-term profitability.”
As of now, the upgraded Alpha program is available to users in India with no entry barriers.
The firm’s focus is to elevate the trading experience for Indian users by offering premium services that include lower fees, priority support, and VIP benefits.
“We plan to expand global markets as well in the coming weeks,” He add.
Also Read: Indian Crypto Exchange Mudrex Resumes Crypto Withdrawals Following Platform Upgrade
Mudrex Opens Upgraded Alpha Program to All Spot and Futures Traders
All Spot and Futures traders on Mudrex can now access the updated Alpha program.
The allocation of benefits is determined by the user’s 30-day trading activity in either futures or spots, whichever is higher.
Reduced costs, zero-fee INR withdrawals (down from the usual 1%), priority customer assistance, advanced research insights, and exclusive access to events and educational content are now available to users, depending on their tier.
A structured loyalty framework that is in line with trading behavior is introduced by the new tiered system. A 12-hour window, one-hour priority resolutions, and specialized relationship managers for top-tier members are just a few examples of how customer support response times have been optimized across tiers.
Mudrex Co-founder and CEO, Edul Patel, commented, “Over the years, we have been interacting with thousands of users, understanding their biggest pain points in the crypto market. High fees, limited support and lack of trust have been the major entry barriers.”
He adds, “The upgraded Alpha program is our response to these concerns. By offering the lowest fees in the country, faster support, and a structured, transparent system, we’re taking a step toward making crypto more accessible, secure, and rewarding for everyone.”
Mudrex Strengthens Market Position with Upgraded Alpha Program
With the latest upgrade to its Alpha Program, Mudrex is reinforcing its position as a leading player in India’s rapidly growing crypto ecosystem.
The enhanced six-tier loyalty system offers highly competitive trading fees, appealing to both retail and institutional investors.
This rollout is well-timed, as Indian investors are increasingly exploring digital assets to diversify their portfolios in response to global economic uncertainties.
As crypto adoption gains momentum across the country, Mudrex’s user-centric initiatives aim to build trust and encourage long-term engagement.
By offering cost-effective trading and a transparent rewards structure, the platform is positioning itself as a key enabler of responsible crypto investing in India, while also laying the groundwork for broader international expansion shortly.
Also Read: Mudrex Aims At Onboarding 10M Users in 2025 Amid 200% User Base Surge in 2024
