In a recent announcement made earlier today on 23rd April, Bybit CEO Ben Zhou described how artificial intelligence (AI) technologies have been extensively integrated throughout the Bybit ecosystem to improve internal processes and customer-facing features.
Describing the new AI features, Ben unveiled that traders may make better judgments with the help of user-facing tools like CryptoLens, which provides deep AI-driven insights into cryptocurrency projects.
In the meantime, TradeGPT carries out technical analysis, automating chart interpretation and trend identification to streamline user methods.
Bybit Integrates AI In Other Segments as Well
Bybit has also incorporated AI into several internal processes to increase accuracy and efficiency. The AITest system helps a testing team of more than 100 people with quality assurance by automating checks across its wide range of products to make sure that new additions don’t interfere with already-existing functionality.
AITranslation facilitates the localization of information in more than 20 languages for more than 160 nations. Efficiency has greatly increased as a result, particularly in managing over thirty daily chores with crypto-native accuracy.
From technical definitions to HR policies, Bybit’s AiWiki serves as an AI-powered helpdesk for new hires for internal knowledge exchange.
Product launches and promotions are coordinated across nations and local locations by Bybit’s project management software, OSOP.
AiLegal assists with the drafting of contracts and the screening of new agreements in legal activities, including partnership and loan templates.
Finally, aicoding is being investigated to help with simple programming jobs, which would further increase departmental efficiency.
Also Read: Bybit CEO Says 68.57% Of $1.4 B Hacked Funds Traceable, 27.59% Dark And 3.84% Frozen
How is ByBit’s AI Integration Going to Help The Platform?
Bybit’s AI integration greatly improves user experience and operational efficiency. AI lowers manual labor and improves speed and accuracy by automating processes like customer service, internal testing, translation, legal drafting, and project management.
AI transition guarantees quicker, localized content delivery across more than 20 languages, while tools like AItest simplify quality assurance.
AI support agents provide round-the-clock customer service, and AiWiki enhances corporate knowledge exchange and onboarding.
This frees up human resources to concentrate on strategic, creative, or emotionally complex activities that AI cannot perform, while also enabling Bybit to scale more efficiently, serve its worldwide user base, and uphold high service standards.
Bybit Also Integrates AI-Powered Support Agent
Bybit has improved their customer service experience by fully integrating an AI-powered support agent.
By promptly responding to frequently asked client questions, offering prompt answers, and guaranteeing round-the-clock availability, this AI assistant assists the support staff.
It helps speed up reaction times and increase productivity by handling a variety of topics, from account problems to product features.
To maintain a balance between automation and human support, human support agents are still on hand to help with complicated or emotionally delicate problems while the AI takes care of ordinary inquiries.
Operational efficiency and speedier, more reliable client service are the goals of this integration.
Also Read: Grayscale Launches Crypto‑AI Fund Featuring NEAR, RENDER, GRT & More